Where we ship
United States, Canada, United Kingdom, all EU countries, Norway, Sweden, Denmark, Finland and Iceland.
How much it costs
Free. Shipping is included in the price on every order, to every country listed above. There is no minimum.
How long it takes
| Stage | Time |
|---|---|
| Order processing | 1 business day |
| Delivery | 5–8 business days |
| Total | 6–9 business days |
Business days are Monday to Friday, excluding public holidays. Orders placed after 2pm are processed the next business day. During November and December, delivery can take 2–3 days longer.
Tracking
You receive a tracking link by email as soon as your parcel leaves the warehouse. Tracking can take up to 48 hours to show its first scan — this is normal and does not mean anything is wrong.
Customs and import duties
Orders to the United States, Canada, the United Kingdom and the EU ship duty paid. You will not be asked for extra charges on delivery.
Wrong address
Email us within 12 hours of ordering and we will correct it before dispatch. After the parcel has shipped the address cannot be changed.
Parcel lost or damaged
If tracking has not updated for 10 business days, or the parcel arrives damaged, email us with your order number and we will send a replacement at no cost.